"Tandem does it yet again, opens a location doesn?t properly staff it and the quality of service is In The trash. Placed an online order 45mins before coming in, get here isn?t ready. Told its going to be another 10min. Unreal, turn your onlineordering off if you staff can?t handle the volume. Or here?s an idea get someone who knows how to handle busyness. They can?teven read a ticket. Total waste of time and money. Easthampton is far busier and I?ve never waited this long. It?s notdifficult to exicute a bagel sandwhich. Apparently need an engineer. The stars continue to go down as I continue to stand hereand wait now an additional 20 minutes. Your product is great but you really need to dedicate time to work on your execution andtraining of staff. one teenager working was running the whole show cashier literally couldn?t even read a ticket. I work in thefood industry and this is just unacceptable."
