"I reserved a table for four several weeks in advance on Open Table. I specifically requested one of the half-round booths in the balcony since we were bringing some good friends to help us celebrate our 37th wedding anniversary. I called one day before the reservation to confirm they would be able to accommodate the request. The young lady confirmed it would be no problem since we were dining early (5:45 pm). I even called the day of the reservation a few hours before to confirm yet again, as I wanted our friends(who had not dined @WCK before) to enjoy the great view from the lowest balcony level of the open kitchen. Upon arrival, I asked the hostess if they were still going to be able to accommodate my special request. She nodded yes and away we went upstairs. Unfortunately, the hostess seated us in the highest level at an end table that could not even see the lower level. I was very disappointed but didn’t say anything since all of the booths appeared to be occupied. I understand things happen and our guests did not complain, but I was disappointed that the restaurant could not accommodate my repeated request from several weeks earlier. Other than the non-existent view and rather cramp space of the top corner table (plus it was a bit warm), service by Lex and the food was excellent. The server who brought our iced teas (one sweet one unsweet) misidentified them and caused an additional delay while one was replaced since I sipped from the wrong one. My wife also noticed the Box Office salad is now in a plate instead of the normal bowl that we have seen previously. She thought it was smaller than before and the presentation was not as nice. The entrees (filet, parma grana chicken, short rib, prime rib) all received good reviews. Taste temperature of the food was very good. All in all- a 4* experience that could have been 5* had we been given the booth requested repeatedly promised. We still love the place and will be back with other friends family."
