"My delivery took over an hour, and unfortunately, I only received half of my order while being charged full price. When I called to inquire about the missing items, the woman on the phone insulted me, implying I was unable to place my order correctly. I explained that I had clearly given both the meal numbers and names (like G12 for sweet and sour chicken), but she insisted I hadn't done so. She refused to send the remaining items unless I paid extra. Ultimately, I had to drive to the restaurant to pick up the missing food after initially paying for delivery. I will not be returning."