"Sarah is, quite possibly, the most rude manager of a store I have ever had to deal with. We have had an issue with her in past which the store owner was kind enough to remedy with a free creation. When we went to the store to claim it, not only did she have an unpleasant attitude the entire time, but when we got home, I realized there is no way she gave me Cake Batter ice cream, like I asked for. It tastes strange and sour. I have no idea what flavor it is. Also, I asked for oreo cookies. She added two, which is perfectly fine, except she left half a cookie on the table. We asked if she could add the cookie to the cup, but she claimed it was too full , which it wasn 't. We asked if she could just put it in another cup. She said she could, but it was extra. We asked how much, she said $4!!! For half a cookie?! It amazes me that someone like this could still be a manager there. I refuse to patronize this place any longer if it means dealing with her. I 've worked customer service in a restaurant for 6 years and I would never treat a customer the way she does. I hope the owner does something about her behavior soon because the way she deals with customers is unacceptable."
