"Well, everything is great except....what? no ceramic coffee mugs? But that's Tim Horton's signature drink! Was, I guess. I know the pandemic changed things, but tell me the pandemic didn't win and we can get back to good and reasonable things--there is nothing like a good hot cup of Timmy's coffee in a mug. The 11 count them when in store...eleven...pictures of happy hands holding joyful mugs on this store's one artistic wall prove it! (yes, there is one paper/plastic cup in there, too). I won't be back until the company changes policies: sorry, no plastic in my coffee."