"Have enjoyed many dinners at Chef Hannes, decor is lacking but we like sitting on the sidewalk. Woefully understaffed and for a place with Chef in the name you think the atmosphere would be more food centered. Every visit we have only seen a lone table waiter, not sure what is in back. On one visit early in the summer we had a server named Emily who was personable, professional, and brought a delightful spirit to the place. Maybe she was too qualified to stay. Last night we had to endure this young dolt of a waiter that has no idea what is doing or why he is there. My bad is a constant reply, He needs to be prompted to mention the specials, stumbles through his recital, then wanders off. I ordered the pork chops, had them before and was looking forward to enjoy the dish again. Twice he tried to bring us someone else 's order and when our plate did arrive, he brought a pork tenderloin to the table with no explanation. I pointed out that it was not my order, he said, Yeah, I know, they didn 't have pork chops. I asked why he did not share that information with me, so maybe I could change my order. He looked perplexed, I asked, what are my choices now? He looked confused. I ate what he brought, the meat was dry and the vegetables undercooked. $28. for a plate that did not satisfy. Often when there is a mistake a waiter will take the initiative to adjust the bill or offer dessert on the house, This guy appeared clueless, completely out of his depth, unaware of any problem. Meanwhile a couple still waiting for menus and the waiters attention observed my interaction, got up and walked off, waiter was oblivious, did not ever register that they had ever been there. The terrible service overshadows everything including great food. We will give Chef Hannes a rest for a while and hope they remedy the situation, we want to like the place, it could be our perfect local neighborhood bistro. FOOD, Usually very good, and served hot. SERVICE, Absolutely tragic! Sub-par, idiotic! Reflects poorly on management. AMBIANCE Lacking aesthetic appeal inside but great sidewalk tables,"
