"In the competitive boba tea market, Itea likely ranks among the top five spots in the area, thanks to its four solid offerings. However, the layout could be more organized and customer-friendly. It tends to get quite busy, making it challenging to figure out whether you should order at the self-service kiosk or wait at the register. The popcorn chicken and other snacks are quite tasty, and having a dining area would be a nice addition to enhance the experience."