"In general, I love this place. But Ive had a few mildly frustrating experiences recently. First, the strawberry element of the strawberry milk varies wildly. I have stopped ordering it because the last few times Ive essentially paid $9 for plain milk. When its made properly, its so good! But its too expensive for that to not be every time. There is also no way to order extra of any one topping. I was once successful in adding a different topping and explaining in the notes that I just wanted double the bubble. This time, the same move resulted in me paying 75 cents to hand strain grass jelly out of my tea (and no extra bubble. Love the rice balls as well, but its a toss up if the shrimp tempura will be perfect or fried beyond the point of no return. A bummer because if this place were more consistent, I would probably order from it like three times a week."