"I love chicken and waffles but I didn't love this. Chicken was dry, under-seasoned and rubbery. Waffle was likewise. Colored corn syrup instead of maple and no butter for the waffle. Coffee was watery. All for $20 including a $3 service fee for paying with a card. Other than that, the overly loud techno dance music at 9 am was … special.UPDATE: I appreciated the response from management, but there is nothing the servers could have done to rectify my issues. In fact, the service was exemplary which is why I left a generous tip. However, the servers can't go back into the kitchen and make the prepared and frozen entrees (including my wife's omelette) fresh.Here's a tip: when you cook a mass of chicken breasts to freeze and reheat later, store them in a plastic bag covered in orange juice. Not only will it give them a nice citrus tang, they won't dry out in the microwave.Don't know what you can do to make the frozen omelette fluffy, though."