"We have ordered from this restaurant multiple times and each time the quality of the pizza has varied (sometimes undercooked and cold). During our last order, they initially told us it would take 40-50 minutes for delivery, but after waiting for one and a half hours I called to inquire about the delay. The pizza arrived while I was on the phone with them, and when I notified them that it was cold, they abruptly hung up on me. I called back and another person apologized and mentioned that they would speak to the owner about a partial refund, but we never received that call."
