"I understand that finding staff for restaurants can be challenging, but it's crucial for management to properly train the employees who are present to ensure excellent service, which will encourage customers to return. I'm frustrated by spending money on food that used to be better, only to be met with poor service. For example, I received a dry salad without any dressing. Our waiter didn't check back to see if everything was okay, so I asked another waitress for some dressing. Unfortunately, it never arrived. It wasn't until our waiter finally came over, after I had already started eating my salad because we had an event to attend, that he brought it to me—without any apology. I don't appreciate feeling like I should have to get up and fetch what I need while dining, especially since it wasn't busy; we were there at 5:30."
