Jumbo Bacon Cheeseburger
Snack Shack

Snack Shack

4690 Franklin Boulevard, Eugene, 97403, United States Of America

Soup • Cheese • American • Sandwiches


"I had heard about this place before, so when I passed, I decided it was time to try. The first thing that caught my attention was the guy at the front counter. His customer service skills were ON POINT! His enthusiasm was infectious, and he showed how much he took care of every individual customer who came into the door while I was there. But even more than that, he kept the customers feeling as if they waited for their food, instead of just while they ordered it. During the waiting, I had asked how the clam chowder was. He told me it would be amazing, of course. At least I knew he had served me some to try. I didn't know that until AFTER I decided to tap 50%, just because of its excellent customer service capabilities (and before I even tried the food! He was super grateful and showed the container of the soup that he had secreted for me before he even knew I would tap him, and we had a good laugh. My order was to go. I had decided this time to try a double Western Bacon Cheeseburger with the regular Pommes. But the Clam Chowder called me and I had to try. I am very picky about Clam Chowder and make a point to try every place I can. I was AMAZED, it was one of the best shells I ever had. I have to make a taste test with my top two on the coast. When I came to the burgers and fries, it just confirmed that this place is amazing. Roasted rolls, excellent tasting grill sauce, meat with wonderful taste, delicious onion rings and frits that were delicious and perfectly cooked. Not only will I go back, I will take so many people there to try as I can. I was excited to end food so I could write this review. Customer service won my heart and food won my stomach. Bravo."