"We went there about a month ago. As we walked in, we loved what we saw. A beautiful wall of wine. The hostess greeted us and as she was about to walk us to our table, she decided to answer the phone. Either she forgot what she was going to do or something, but we kind of just stayed there a bit lost until another hostess walked us to our table. Once seated, it took about 12 minutes for our server to acknowledge our table and ask us what drinks we'd like and if we wanted appetizers. We ordered a wine but surprisingly for the amount of money you're spending they didn't bring the bottle to show and taste. The appetizer and entree took a bit to come out as well along with the drinks and refills. We'd always have to wave or look for the servers or staff to help. Our waiters name was Rob/Roberto caught his name because he was mentioning to a table next to us. He was really focused on that table, seemed like it was a group of his friends because they kept talking about the night out. The other tables he was attending seemed like they were experiencing the same kind of service as us since I like to observe. Some didn't stay for long and seemed annoyed. Kind of killed the atmosphere. Also, the staff doesn't seem to communicate with each other and a bit dry. The only one that seemed attentive looked like a busser or runner and didn't catch his name. He tried to accommodate our table and the table next to us with the heaters since we were outside. We had to find our waiter in order to get the check as well in the end. He was definitely not attentive. The appetizers were not special delicacies or anything out of this world. However, the entrees such as the short rib was pure perfection. The right about of everything. The portion was good too. The truffle sauce and mash potatoes were divine. If the service was better, the rating would've been higher. But I didn't like the service."
