"We were guests staying at the JW hotel. We had reservations to be seated at 8, and were promptly seen to a table. The waiter greeted us and asked for our drink orders, which we gave. 30 minutes later still not water, drinks, etc. The waiter returned and we asked again for the drinks, water and even placed a food order. 15 minutes we walked out because we were famished and still had not even received water."