"I ordered a cake via phone communication because I would be flying into town from Las Vegas the following week. The 3 layer cake was ordered for my mothers 91st birthday.I ordered a red velvet cake with fresh strawberries cream cheese whip between the layers.I stayed in communication with Renee owner) through text and phone call.I requested a plain vintage cake without their fake flowers as I was purchasing fresh flowers for the decor.When I arrived in Marion on Tuesday , I went into the shop to communicate to Renee how I wanted the lettering positioned on the cake because I was placing the fresh flowers on them on Thursday when I would be picking up the cake.On Thursday when I picked up the cake, I was happy with the presentation of the cake but surprised that the writing was in black. I should have communicated the color of the lettering I wanted but never thought BLACK would be her choice for a woman’s cake. I made the best of it and placed my fresh flowers on the cake.Review on the cake ….. it was extremely dry. Not moist at all. And there was hardly any strawberries or frosting between the layers so when you sliced the cake, the layers separated. My mother said she didn’t even see any strawberries.I seen them but very little were distributed throughout each layer.I texted Renee the following day and shared my thoughts. I gave her my constructive review on the quality of the cake and hoped she would not take it as an insult to her bakers but use it for improvement in the future.Not a word have I heard back from the owner.I was in Black mountain yesterday at the Dripolator coffee shop and one of the baristas preparing my latte shared with me after I shared with her my trip to Marion for my moms birthday and where I ordered her cake from, that she didn’t care for Chance of Sprinkles because her cake she ordered was extremely dry.I hope the owner will take this review as constructive advice and possibly change the recipe on her cakes. Always communicate back to the customer regardless of the review. Take this as Growth in her business."
