"It was a terrible experience at the restaurant, and we would have left if it hadn't been our daughter's birthday and she wanted wings. They didn't have our reservation, and after 40 minutes, they gave our table to a group that had only been there for 10-15 minutes (which I witnessed). We ended up waiting for 1 hour and 50 minutes before finally being served our dinner. There was no communication between the wait staff and the parties waiting for a table. The waitress was extremely rude, telling us they didn't use Open Table for reservations, then saying the other party took our table, and finally dismissing my concerns about the situation. When I spoke to the manager, Rick, he informed me that they did use Open Table, but apparently the wait staff were not aware of this. This was my first time using Open Table, and I will be deleting the app after this experience."