"They were not able to view Open Table reservation, but did honor it and seated us after only a short wait. However, taking our order, waiting for food, waiting for a tray for leftovers, waiting for bill all took minutes and multiple requests. Finally left cash and left as no one came back to table. Dropped bill and left so fast I was unable to pay with card. Tried to pay at register, but was refused and told to wait at table for waitress who never came back. Different servers would check but not come back. Food was barely warm. This was supposed to be a special annual meal with my daughter. It was stressful and disappointing. Service and food last year were better and it was busier last year. I felt bad because people waiting could've been seated much sooner if service had been better."