"During our visit to this restaurant in Thailand to celebrate our daughter's high school graduation, our family was left disappointed by the service we received. While a 20% tip is usually considered reasonable, we were surprised to find that the waitress had added on an additional 10% tip without our consent, bringing the total to 30%. When we asked to cancel the extra tip, we were told it was not possible as we had already swiped our card and signed the receipt. This left us feeling frustrated and taken advantage of. We suggest that the restaurant management should remind their staff not to focus solely on money, as dishonest practices can harm the restaurant's reputation and drive away potential repeat customers. It would also be wise for customers to tip in cash when possible to avoid similar situations. Ultimately, we were left feeling disappointed and unsure if the extra tip money paid after tax was accounted for and properly declared to the government."
