Le Tartare De Thon
Chez Lucienne

Chez Lucienne

308 Lenox Avenue, New York City I-10027-4405, United States

French • Drinks • Burgers • European


"I took a friend to this restaurant for her birthday on Wednesday, May 17th. I looked online at the pre-fixe menu which I had enjoyed several times in the past, and selection looked good. When I arrived we were given the regular menu, so I asked waitress for the pre-fixe one. She said she was only there two weeks and checked. She came back and said there was no pre fixe. I asked to speak to the manager and was told he wasn't in. Waitress was the only one working that night. It was slow when we arrived for 6:00 reservation, but got busier as it got later. Service was a little slow but we didn't blame her. When we finally got the bill I paid by cash because we would have been there another twenty minutes with a credit card transaction. As I got up to leave my jacket got stuck on the back of my chair and ripped. I will say the food was good, but I resent that the restaurant does not update their website. Later, I remembered that I had gone there about two years ago with a friend on a Sunday evening. When I asked for the pre-fixe they said they didn't have it on the weekend. At that time I spoked to the manager and pointed out that the website stated prefix was every day, 4-7 p.m. He didn't seem too concerned but when the bill came we weren't charged for dessert. Now it is two years later and they still haven't updated their website. This is not right and I would't want anyone else to be misled. I left a message about this on the restaurant's website comment section on Thursday morning, but I haven't heard back from anyone."

Felix

Felix

340 West Broadway New York, NY 10013, 10013-1619, United States

Soup • Steak • Salad • French


"Terrible Experience! Worst possible service in NYC! Please run away!Booked a Sunday dinner table for a large party through Resy 5 weeks in advance. Called in several times to confirm the reservation and received different responses about what time the kitchen closes. There was so much miscommunication among stuff it is obviously their job to know that the kitchen is open or closed at 6pm on a Sunday!Once we arrived, we friendly greeted the bouncer, mentioned we have a dinner reso but he was obnoxious to us. We had to wait for 30min outside in the cold to be seated in their outdoor heated cabana. Food was bad and our server kept forgetting half of the drinks and utensils. Some of the drinks arrived 50min late!After we were done with dinner, the staff told us about bottle service to move us to the party indoors. We ordered bottles, gave them my id and credit card, and the manager moved us to the table. Everything was fine until the owner, an old obnoxious short guy, showed up out of the blue, stopped us and asked us to leave immediately! For no reason he kept yelling that he is the one who tells us what to do. I WAS SHOCKED! Never have been treated like that. I demanded my credit card and id back since no service had been provided. When the manager came and explained to him that we had already ordered bottle service and she had shown us to the table he told us we can go back. We obviously left immediately and went to a nearby bar to continue the night. The old owner is truly mentally unstable and rude. Will never go back! I was so shocked and upset! He ruined a fun night of celebrations for absolutely no reason."