"I am change my original review due to today's events. I have been coming to this location since its opening and have always had a pleasant time. I am unsure if they are under new management but the customer service I received has left a horrible taste in my mouth. The sheer disrespect microaggression shown to me this morning is unacceptable. The employee at the register was completely rude. When I came in, he rudely yelled that they had a big order before mine and I would be waiting about 10 minutes before he got to take my order. I was okay with the waiting time, but he insisted that it would be a long wait. No one was in there outside of myself and the 2 employees. He began barking orders at the other employee as if the other young man was incompetent to do his job. After my wait, he finally took my order with a snappy attitude as if I was inconveniencing him. I have a $1 off card I was gifted from the owner when the shop first opened he said the card was reusable because it had no expiration date. I presented it to the guy at the register and he tried to take it claiming they no longer honor it. He tried to keep my card. I explained the card and he gave me the discount and returned my card. When giving him my money he asked if I had exact change. I handed him $20 for a $10.50 purchase. HE asked for my extra dollar so he can give me an even 10 but still had to give me change. He had to get more quarters from the back and just put my 50 cents on the counter instead of my hand.When he finally started making my bowl, he stopped to talk to someone on his apple pods. Once mixing my bowl he asked if I need a lid and I said yeah. He popped on the lid without adding my agave. He then asked me did I need a bag and I replied yes. He put the bag on the counter and told me the napkins and spoons are in front of me and walked off.As long as this location has been open in my community, I have never felt as belittled and unwelcome the way I did today. My dragon bowl was delicious minus not having the agave I asked for on top."
