"The first impression of the restaurant was quite disappointing; it felt dark, empty, and lacked a warm atmosphere. When I placed my order, the waitress, who seemed quite flustered, didn’t inform me that the potato wedges were unavailable. Instead, she brought out French fries, which are completely different. Then, the soup we ordered arrived after our entrees—it was completely cold. To top it all off, after finishing our meal, the waitress repeatedly apologized but then picked up my leftover overly salty mozzarella sticks with her bare hands and placed them in a container. I just can't believe it!"
