"TERRIBLE EXPERIENCE!!! I DO NOT RECOMMEND this restaurant for an event!! The owner Gaston was so unprofessional and did NOT keep his word on anything we agreed on when leaving the deposit. I had our event booked 3 months prior to the event. It was from 1-430 pm with no other events on the calendar. We were promised that we were able to decorate the restaurant the night before being my sons christening was at 12 and the restaurant opened at 11 and we could not get there in the morning. We were told there would be 7 round tables sitting 8 people per table. We also were told using credit card or cash same price would apply so we decided to pay credit being no discount will be applied. We have this all in writing too. Month before the event owner Gaston calls and is confirming our party from 12-4!! I said no it's from 1-430. He said I have 12-4. I said my sons christening is at 12, I wouldn't book it at 12 and have the emails to verify. He's like well i have a party at 5. I said okay well there wasn't a party when i booked and even if you have a party mines over at 430. So what's the problem. He only was calling because he saw they over booked and was trying to change my time making it as if that's what i booked. Week before i call to give head count. He's like I have you down from 12-4 , again i told him it's from 1-430. He again kept talking about this party he has at 5. I again told him listen i have this in writing with one of your managers all the details of my party. Once i said that , his tone changed. I give him final count of 38 adults and 12 kids. He's like we have you down as 60 adults and 20 kids. I said that's how many people i invited. How am i going to know the day i booked how many definite people are attending. I was told to call a week before with final number. He's like well that's below our average! If there was a certain number we needed to have that should have been said. And how am i below average we're still having 50 guests and mind you the restaurant is not big. He's like well we're still going to have the party for you as if he was doing me a favor! I would hope your still having my party after i left you a Deposit. After our stressful conversation we finally finalized everything, i had said I'll see you the night before to decorate. He goes no you come at 11 to set up. I was like sir our sons baptism is at 12 how do you expect me to go there at 11. I was so disgusted and said I'll figure it out . I asked one of my guests to miss the baptism ceremony to go there and set up cause I was just so over on how i was being treated. The tables were set up as one long table. The owner was saying to my friend that they will not move the tables because of there other PARTY at 4!!! Again with this other party!! As if party didn't mean anything. After going back and forth with Gaston they finally moved the tables as how they should of been set up. We had lots of children at our party and one of our guests asked Gaston if they can bring out bread cause their child was very hungry. Refused to bring the bread until he was ready to bring it. They had to ask 3 times just to get bread. Our alcohol that we brought was missing and they were telling our guests we only had two choices of wine , when we had 3 as well with our beer . There was 4 choices of beer and said they only had 3. When coming to pay our bill they charged us a fee for using debit when i specifically asked to use cash and they said it doesn't make a difference. The owner took no responsibility and was just blaming his manager Antonio. Just despicable!! The food was good , but the service was outrageous! The waiter Tank was the only who treated us very nice and kept apologizing. He was the only one who made my guests and I feel comfortable. He was very professional and very kind! Besides him I will never go back there and NEVER recommend this establishment to anyone!! It's under new management too. Says a lot !! Because we always dined there and never had this experience!"
