"Came in with 2 kids based on reviews. Lots of pretty gelato to look at and dessert. Asked for samples to decide, after 2 small sample spoons was told, I cannot give you more samples. Two samples. Kids were very disappointed, got what they tried. I was shocked, told the girl I'd get an ice cream if could sample more, she said no. I've been to lots of ice-cream places and this has never happened to me so I was a little shocked. I asked the owner and she said that was the policy and she said they just bought the business recently and that's what it was. I was going to buy about $50 worth of dessert and come to this place regularly, I was disappointed as were my kids and I'm obviously not going here again.Penny wise pound foolish, you saved 5 cents and lost about $500 of annual recurring revenue a year from us. Hopefully it's a good learning opportunity on how to retain customers for the future."
