"My family (2adults, 2kids) ate here on 4/27/23. There was no host visible for several minutes. There was only one other table in the restaurant at the time. Eventually we were sat. Started by visiting the restroom. The smell of raw sewage was overpowering. I got back to our table 5 minutes later to find out our server had not been by yet. Soon after our server came by and said she would be right back. After 10 minutes she finally came back. She took our order. She brought out my wife 's and my drink but my son had to wait almost 10 more minutes for his orange juice (had to wait on the bartender).... 10 minutes later, she brought out our appetizer and the entree together saying the kitchen had pushed it all out at once. Funny since the appetizer was cold. She had also forgotten several items on our order that she brought back some time later. We tried to get refills, napkins, silverware, etc but there was no one around. I mean no one. No server, bartender, host, manager, no one. As I started eating my overcooked shrimp, I found a slimy black object in my ketchup (that they portion into cups). I informed the server who said it 's probably just a green onion and said she would let the manager know. No visit, and after seeing that, could not finish my meal. Utterly gross. Got the check finally (full price) and she said she let the manager know. Here 's the real kicker. I emailed corporate about my experience. First of all, there is an invisible limit on how long your comment can be had to figure that out by trial and error. It took three emails to let them know the issues we had. Second, I received an email from them several days later asking for ALL of the information I had already posted in the form THEY provided online. What a joke. Run away."
