"My wings and shrimps were invaded in oil. I couldn't eat the wings (because of the butter sauce? and the shrimps were over boiled. I called a manager called Taylor. She said it didn't melt and that the shrimp was cooked on a timer. I understand, and I know when shrimps are cooked. I had better experiences and never had this problem. Anyway, she gave me a loan for my next visit. I appreciate it, but if a customer calls you to tell you that the food is not edible. Listen to the customer. She talked about me and tried to explain the protocols in the kitchen instead of listening to a regular customer who had better food and knows when shrimps are cooked. Instead of apologising for the bad experience and trying to find out if the cook even pay attention to the ? The manager could? ve did better."