Lunch Risotto
Nucci's Italian Seafood Steak House

Nucci's Italian Seafood Steak House

807 Ridge Rd A, 14580, Webster, US, United States

Soup • Pizza • Steak • Italian


"THE OWNER IS HORRIBLE AND EXTREMELY RUDE TO HIS CUSTOMERS. By looking at other reviews, there seems to be a common trend that the owner of this restaurant has very poor customer service. My fiancé and I came here this past Saturday at 5:30. We gave our selves an hour in half for dinner and needed to leave around 7 for a movie.It took about 10 minutes for our server to come over and greet us. When he came over we put our entire order in right away. Around 6:45 we started to get a little concerned that we were not going to get our food in time. When we finally got our servers attention to come over we asked if our food was going to be coming out and mentioned that we needed to leave for a movie. He said they just put our food down so we decided to cancel our order. The owner then came over to our table and got extremely confrontational about our cancellation basically blaming us for not making the server aware that we needed to leave at a certain time and that we cost him $80. We obviously defended out selves and told him we didn't think we needed to let the server know this when we had an hour in half. He got very loud with us and was basically yelling at us for cancelling putting the entire blame on us not making the server aware we were in a time crunch I have NEVER BEEN TREATED THIS POORLY at a restaurant before and will not be returning and will continue to share our horrible experience to anyone that mentions wanting to come here. I think it might be time for the owner to retire before he further ruins his reputation."