"I called on the phone and ordered cheese Raviolli party tray and I asked for a pink sauce. The manager said it 's $10 extra for a pink sauce. It was $60+ plus $10 pink sauce , total came up to $79.02. She read my order on the phone and she said with Alfredo sauce and I corrected, pink sauce . She said it 's Alfredo sauce mixed with marinara. And I said okay, however you guys make it but as long as it 's pink sauce my daughter always order it that way when we used to eat there . We picked up my order and went straight to the party only to find out it 's not what I ordered when we arrived at the party. She gave me cheese ravioli with Alfredo sauce instead. I called them and I spoke to another employee. She passed the phone to another female which apparently she said she 's the manager and she said she was the one I spoke to on the phone when I placed my order. She insisted that she repeated my order and that I asked for Alfredo sauce Basically insinuating that I 'm lying! . If that is true as she claimed, then why am I being charged extra $10 for a pink sauce? Mind you, I have a witness. My boyfriend was with me and heard what I said when I placed the order. The cheese Raviolli wasn 't good either! There were still a lot of left overs from the party. For the price I paid and messing up my order, overall it 's a waste of money!We used to come here as a regular customer La Habra Branch but we stopped coming here coz the quality of their food is going downhill. I thought I would give it another try for pick up convenience since the party was near to this location, but it was a BIG mistake! Now they will lose my business for good! Bad customer service doesn 't deserve second chances! I will tell my friends and family not to come to this place!"
