"I eat here often, sometimes multiple times a week as I'm in the vicinity regularly. Food and drinks are good but sometimes the service is trash depending on the day and time. Honestly, it really depends on the waiter/waitress. We've been happy to receive anyone EXCEPT MacKenzie. She tends have an attitude and be rude. When and if she comes back (because she has abandoned the table before), she asks if you need anything but she's visibility not interested in helping you. Sometimes she even rolls her eyes.I don't even trust her bringing my food to the table.I don't believe the service industry is for her at all as her people skills are trash.I'm sure she's aware she's horrible. Last time we were there, she added her onOwn 20% gratuity to our $50 bill.The food is becoming not worth the drama."