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Bistro One Lr Ritz Carlton South Beach

Bistro One Lr Ritz Carlton South Beach

1 Lincoln Road, Miami Beach, United States Of America

Full • Wine • Spanish • American


"I just don 't get all the positive reviews. The plating presentation and especially the prices say elegant, but um no. The restaurant is situated outside on one end of a large hotel pool but it 's trying to be elegant, and poolside with the kids running around is no place for an elegant expensive meal. There 's also an inside area, but it kind of feels like they put tables in a wide hallway between the pool and the stairways... again, hardly elegant. The hotel as a whole the Ritz Carlton and the restaurant in particular seems like it 's a shell of what it perhaps used to be, and you just get the impression that it 's trying to be something it just isn 't. The service was terribly slow it took almost 30 minutes to see our drinks, and at 50 minutes in, we didn 't yet have our appetizers and the server gave us reasons and excuses but no apologies, and it didn 't get any better after we mentioned it. I ordered Cobia off the MIAMI SPICE menu a regional prix fixe deal and the serving was very small... my brother ordered Sea Bass off the regular menu and the serving was easily FOUR TIMES the size and Sea Bass isn 't cheap , so I suspect the prix fixe meals are smaller supported by the tiny tiny piece of Key Lime Tart that was the prix fixe dessert. My wife got the prix fixe pasta, which was a generous portion, but it 's pasta so they can give that away . Oh, and the cocktails start at $17 $14 for a glass of wine !! Oh, and they added 18% to our check without mentioning it for a party of three?!? . Dinner for three with 2 of us getting the prix fixe bargain and 3 cocktails and 1 glass of wine between us was $270!! YIKES! What a waste."

Black

Black

1697 Mendon Rd, 02895-6133, Woonsocket, United States

Pizza • Seafood • Italian • American


"Second time here, never again . After arriving at the restaurant and standing at the bar for over 5 minutes, trying to get the bartenders attention. I was unsuccessful. I don’t understand how you go into a business and you’re not greeted. You’re not acknowledge this lady didn’t even say welcome to BLACK,I’ll be right with you have a seat. Nothing I just don’t understand why the customer service is so nonexistent at this business. There was nothing welcoming about this establishment. There were people hanging out their cars right in front instead of just going to the parking lot. I really hated my experience at business and me and my sister ended up just leaving. This business needs to put more effort in to customer service training for their staff or really making sure that they hire friendly experienced people.And please if your going to comment back an excuse that you’re “understaffed” or that’s “how your business runs”please save it. We don’t want to hear it. You need to work on making this business better and taking accountability. At this time, this business has lackluster food and drinks one bartender at the bar who doesn’t welcome your customers and ignores them when they wait to ask a question, the bartender also takes food orders facilitates karaoke, and the handles the bar. That’s A LOT!! Send your business help! Nothing about my experience was good. I would not recommend this place to anyone who lives in the area or anyone who may visit Woonsocket. Skip this please ride 5 minutes up the road and get you some Taco Bell. At least they are kind,welcoming, and ready to serve you."