"I have to say that tonight’s dinner was the absolute worst we’ve had in Steamboat in the last 20 years. We made a reservation for 7 people for 5pm, a full 2 hrs prior to the start of the ‘extravaganza’. I called about 2pm today to see if we could add 2 ppl. The person I spoke to said that if we had planned to be done by 630, that shouldn’t be a problem which I assured her we wanted to be out by no later than 630. Fast forward to dinner.....We arrive and are taken to a table set for 6, not even our original 7. The host then takes us to a table for 8 and we have to ask for the 9th chair to squeeze two chairs on the end. We ask for a cocktail list and there isn’t one. We ask what Gin is available and she says “giant gin” which as far as we know, doesn’t exist. We ask for a wine list and there isn’t one. Very odd for an Italian restaurant. We let the server know we needed to be out by 6:30 when we order our first round of drinks and she says no problem. Keep in mind, we are 1 of 2 tables in the restaurant at this point. We order our food when the first round of drinks come (1 salad and 7 entrees) which is about 530. We ask for a bottle of wine and we are told “we aren’t doing bottles tonight, we’ve been booked for 3 months and just can’t do it”. So we can order unlimited glasses of wine but not bottles??? At 620 we still don’t have any food, not even the salad and we ask about it. We are told 5 min more. 6:30 we ask for the check and let her know we need our food, she returns with the check for just 2 of our party. We have to explain that we want the whole check. By the way, still no food. 6:40 some of the salad and some of the entrees arrive. 6:50 the last of the entrees arrive. At this point, the lights are going out at howelson hill and we all have to inhale our food and rush to make it across the bridge. No manager came to see us, nothing comped, and our night filled with stress and questionable food quality."
