"I ordered a pizza online for dinner and went to pick it up after 2 hours. The person at the restaurant mentioned that the pizza was slightly overcooked, but I couldn't hear them well due to their mask. Since there were only a few places open late at night, I decided to go ahead and pick it up. This turned out to be a mistake as the pizza was burnt and completely inedible. I had to throw the entire pizza away for the first time in my life. It's concerning that the restaurant would offer a burnt pizza to customers instead of trashing it and making a new one. I usually support local businesses, but after reading other reviews mentioning similar incidents, I am disappointed in the quality of service."