Martell Vsop
Henderson Castle

Henderson Castle

100 Monroe StMI 49006, Kalamazoo, United States

Steak • Salad • Coffee • Seafood


"For starters, it was very difficult to get anyone to answer the phone to even book my stay let alone to answer any questions. When I finally talked to someone the woman was rude and not able to answer my question. Despite this, booked three rooms for 6of us for a weekend. The castle is pretty cool but old (that was expected). The beds were uncomfortable in all three roomsthough. It was not very clean. We booked the Haunted History Dinner which was horrible. We expected ghost stories that happenedin the castle along with a history on the people who built it and lived there. Instead it was pretty much a three hourcommercial for the guy 's paranormal you tube channel. Not to mention my 18 year old being singled out as a non believer by oneof the presenter 's assistants. It made my 18 year old very uncomfortable causing her to leave before the end. The food at thedinner was terrible. The chicken was dry and the proportions were totally uneven between plates. Where the dinner was held issurrounded by rooms and the spa. My daughter and niece stayed in a room off the dinner space which would have been awkward if wehadn 't been in the dinner. A couple did come out of the spa in robes in the middle of our dinner. They looked mortified andembarrassed! The bar drinks were decent but very expensive for Kirkland Vodka! The second night, my mom and sister 's room had aceiling leak. The staff couldn 't get a hold of the owner and apparently had no authorization to do anything. Finally anotherstaff person was called in from home and booked them a room in a nearby hotel. Rather than refunding their room, the ownerrefunded the brunch for the six of us, which was weird since we didn 't all move to a hotel. I would not recommend staying here.We did catch the end of a drag show after the boring dinner which was fun! I would say if you want to visit the castle go to thedrag show! Also, Lou was the best staff person there. He is awesome!"