Masago Masago
Umi Sushi

Umi Sushi

215 Brighton Beach Ave, Brooklyn, United States

Full • Sushi • Casual • Japanese


"Food is good, but is the attitude that comes with it worth spending your money here? NO. I called for the lunch special for Teriyaki chicken, however, I forgot that I wanted the extra sauce on the side as well. I called back and mentioned to the lady who I was recently just talking to that I wanted to add extra sauce on the side as well. The hosts said okay Mhmm hmmm no problem. Once I get there she repeats the order and mentioned that I asked for no sauce on the teriyaki chicken and that I just wanted it on the side completely. I told the hosts that was not what I said. Instead of just saying okay she proceeds to go back and forth. Once I told her for the third time that 's not what I wanted. She now then has an attitude because she has to re-open the back and add it. While opening the bag very aggressively she then hands me my card and receipt to sign with attitude. I should have just left food there and walked out but this would be my last time because the attitude was uncalled for. I order from there all the time and they will see that on their register when you call. However, this is not the first time I encountered a attitude with hosts either. My fiancè has been going there for a long time and I told him after today I would no longer be spending my money there. This restaurant needs to work on its clientele and how they talk to people. It 's not a good feeling when a consumer can feel negative energy."