"Employee named Michael deserves a raise! My family has pizza delivered to our home from this Round Table often. The pizza is always hot, correctly made, and tastes good. We eat in the restaurant very rarely. Today (8/18/23) we had an early dinner around 4pm. Good pizza, good beer but today my review is not about food... its regarding the exemplary customer service Michael provided to my family. My kids were very excited about the quarter machines duck claw machine. My 5yr old daughter and I tried to get her preferred duck a pink sparkly duck unsuccessfully several times. Michael was attentive kind throughout our meal, asking if we needed anything. He noticed our duck struggles and offered suggestions to try to help. After all my $1 bills were gone, we gave up the effort. My kids later noticed Michael playing the duck claw machine repeatedly. Michael approached our table and surprised my daughter with a duck he won for her, and coincidentally, it was also pink sparkly!! My daughter carried that duck around with her everywhere else we went today. This act of extreme kindness was so unexpected and really made our day. Michael obviously has a big heart and really cares about a positive customer experience. Please give him a raise. He deserves it! Thank you Michael!!"
