"I have been a patron of this store for over 20 years. To be more precise, use to go here all the time about 10 years ago. My office changed locations so went less frequently over the years. Just recently I am doing some work in the area and have been going to them daily again. I am not sure of anyones names but literally every single person I deal with is helpful, acts courteous, and is always pleasant to me. While there, many customers came in, and the employees greeted them with their first name, Good morning, and before the customer could even speak they knew the order and just confirmed. I see this every time I go here. I am in this store in the morning hours never the afternoon or evenings. I do order different things from a breakfast platter to a plain bagel with cream cheese. Not a coffee drinker so cant comment on that. The food has always been very good. I highly recommend them."