"I had never tried Chocolate Factory before, but I work with several people who are big fans of it, so I decided to give it a try. Oh my god, I understand now! I have eaten there three times in the past month. I have dined in at the Waukesha location and ordered through Door Dash from the Oconomowoc location. All of my orders have been accurate, and they have done a great job of following my special instructions for delivery. The food is delicious! My absolute favorite is the Italian Beef, but The Phoenix comes in a close second. And the Hot Giardiniera is amazing!"