"I’m a repeat customer but I must say this visit #6) was a complete disappointment. We ordered conch fritters for an appetizer which was really good. I ordered oxtail, cabbage, rice peas w/side of curry goat. My girl ordered the jerk ribs with the same sides for our main entrees. When I received my food I was excited because it had been a while since I’ve visited the restaurant, plus I was starving. I received my plate and went straight for the ox tails,. They were tough so I used a knife to cut them and when I took a bite, it was cold. Not like warm but cold. So I was immediately annoyed. At the same time, my girl sampled the curry goat I ordered and it was cold as well. Needless to say I was pissed at this point. Our server Nelly she’s really nice) came by asked if everything was okay. I let her know that my ox tails and curry goat was cold, like it just came out of the fridge and the cabbage was cold as well. She offered to heat it up and quickly declined. I don’t trust food once it’s sent back. Just to give you a visual, if you’ve ever been inside of the restaurant, we sat in front of the window and could see directly in the kitchen. Nelly took my food back to the kitchen I was watching the entire time), when she let the two chefs know what was wrong, I heard one of the chef’s say “DON’T THROW THAT AWAY” as she’s holding my plate. When I heard that I was done!!. I will NEVER eat there again. I stuck my finger in both the ox tails and curry goat to check the temp. It’s my understanding that any food that’s returned is immediately trashed. So if anyone ordered ox tails and curry goat after 6pm on 10/10, there’s a strong chance you may have been served the food that I returned. No more Pimenta for me, NEVER AGAIN!!! Also, there’s a 20% gratuity added to your bill regardless of the party size. The only person that deserved a tip was Nelly."
