"First waited at least 15 mins to be seated, inspite of having a reservation. The Maitre de appeared to have to multitask. Actually no one at front desk for several mins after we arrived. We then had to wait until he dealt with a take out food pickup. Disappointed in menu limited choice of appetizers and out of the spinach/artichoke dip we ordered. No baked potatoes to go with ribs or steak. The server did not inform us of the mashed potato option. She left us with the impression there was chips or chips! The Manager, who was very pleasant, brought us some excellent garlic mashed potatoes part way through the meal. We also ordered decaf coffee. The server forgot to put a pot on, so when our dessert came, our options were to wait (we'd already been there for almost 2 hrs), have regular coffee from the bar, have water or nothing. We choose hot water which the server quickly brought. On a positive note, the chocolate gnash dessert which came gratis as a birthday treat was excellent. I may give Milestones one more chance as I've had good experiences in the past, but one more dinner like last night will determine whether I choose your restaurant again."