"Let me explain the rating. Food 4 : Service 0. We went in around 7pm, it was not busy. The person that took our order was Victoria. I can not call her a server because she has no concept of the definition. Horrible listening skills, sarcastic attitude, unprofessional demeanor, and an overall disinterest in what she should be doing. The downhill slide continued when we only ordered water to drink. She started to walk away and we all looked at her with wonder when she didn’t offer us menus. As afterthought she turned around and in a snarky voice asked if we wanted menus. The food took quite a while to come out. When it arrived we still had no silverware or napkins. after about 6-7 minutes she came over and asked if everything was ok. We had to ask for silverware and napkins. They showed up about 10 minutes later. One person in our party ordered a cue ball dessert. After about 30 minutes went by, Victoria said she forgot to order it because another party ordered 7 pizzas and her head was all over the place. So another 15 minutes goes by and the dessert shows up. At this point I asked for the check. That also seemed to surprise her. Our drinks were empty for most of the meal. I went up to the bar to pay because I had no idea how long it would be before we saw her again. We had full vision of the pool tables and bar area and she was very rarely visible. Needless to say I would go back for the food, however if she was our server I would find somewhere else to sit."
