"This review is just based off of customer service since I wasn 't even able to try the food. I placed an order via slice and I get a call from an unknown number shortly after, it 's Cafe Roma Hello you just place an order? I reply yes, after he briefly mentioned all that I had ordered, he then asks: Can you give more tip? The distance is going to be too far for my delivery guy. I asked him to please hold as I tell my husband what the heck just happened. What establishment calls the customer and asks for more tip, who had the audacity to ask for more tip???? But I 'll explain further why I had a issue with this request. I then ask, if I can give the tip on the app and then he says No the app has nothing to do with us, you have to give the tip to my delivery guy. I tell him oh, so it has to be cash, I 'm sorry I don 't have cas.. NO PROBLEM he cuts me off from me finishing my sentence and so then I ask if the order can be canceled since I don 't have cash for tip. He bum rushed me off the phone. OKAY NO PROBLEM and just hangs up the phone before I can can say anything else. So I get called being asked for more money, was rude and cut off while on the call and he gets pissed off because I don 't have cash?! So then I just asked to cancel and he gets mad and hangs up. EW. If my address is too far if a distance, that 's not my error they need to adjust the delivery zone. Foolish man."
