"Although it is advertised as an “All you can eat” style restaurant, we were only able to order once! After we got first order, we waited for second order for more then 20min. At that point we asked them when our food is coming, because after all, we did pay for an hour and half, and if our second order we ordered AFTER the first order was completely eaten. (We tried to order in advance while we were eating the first order knowing the wait time would be long, to which the owner asked, “Are you going to finish that?” We understood that there would be a fee if we didn’t finish, but we didn’t order more than we could eat. After all, that was only the first order. Regardless, we finished our first order then ordered the second one)The response was “some other people been waiting for hours” I understand it is Father’s Day weekend and it is busy, but what kind of service attitude is that? And to top it off, the sushi chef yelled at us saying, “Do you want to eat? Then be quiet”. It wasn't like we were begging for food, being aggressive, or being loud! And on top of that all, they never uttered an apology, even after ruining a 17 person family dinner! I am also in the service industry, but I would never treat my customers with this level of disrespect and aggression!"
Nabe Yaki Udon
