Neptune Platter
Lotus Hunan

Lotus Hunan

3201 Bee Caves Rd, 78746, Austin, United States

Soup • Meat • Asian • Chinese


"Okay every time I do these I intend to be completely honest. So the good part first the food is amazing. There 's shrimp and eggplant and garlic sauce is what I go for every time. However don 't go in your closing! The service is less than desirable. And although there were only about five tables we walked in at 8:03 p.m. the waitress stopped us at the door and said they were closed. I mentioned that we had checked the website and it said they were open till 8:30. She abruptly stopped me and said no that 's take out only! My sister asked what time they close she said 8:00 p.m. dine in 8:00 p.m. take out 8:30. I said we were a bit thrown off because that wasn 't specified on the website we were about to leave and the owner/manager came up and reluctantly said well that 's okay she said ok, only if you eat fast. I couldn 't believe that she just said that so sternly and apologetically and then just looked at us waiting for a response we quickly said oh thank you so much , however the rest of the meal was just as rushed as her greeting. As soon as we put something down she snatched it up off the table they poured water like they were late late for a very important date , like the rabbit in Alice in wonderland. They used their little sweeper to clean under our table bumping and hitting the table and chairs underneath us as we try to eat fast . Needless to say as soon as we signed for our tab and put the pen on the table they started snatching plates and forks off the table before we can even get out of our seats. Mind you there was a table of about six or seven Young teenagers hooting and hollering laughing it up having a great time and another table with a couple quietly eating their meal that was there before we arrived. They were not being rushed off."