"Just checked into the hotel and was informed that the water will be off in the entire hotel tonight and they will try to have the water back on tomorrow morning. They gave us a letter stating that complimentary bottled water would be available from the front desk. When we called down to the front desk to request additional waters they told us only 2 bottles of water would be available despite us being a family of four staying in a suite (and having paid for extra persons charges . We were shocked but exhausted from traveling and gave up when the rude front desk person stated there was absolutely no way to get additional water. Furthermore, the person checking us in appears to despise their job and was deeply disaffected and spaced out during check-in. The hotel itself is aging and many areas are in disrepair. Avoid this hotel at all costs. The poor behavior of hotel personnel indicates serious staffing issues (and probably failures upstream at the leadership level that trickle down and being blindsided with the shutdown of a hotel 's water at check-in (meaning not able to flush toliets, use sinks, shower, brush teeth, etc. AND being denied more than 2 waters despite being a family of 4 people who paid extra person charges for 4....truly disgraceful."
