"We were driving home from a wedding when we decided to try Biggby Coffee to get a coffee. Once we pulled away, my 7 year old spilled his hot chocolate on the back seat of the rental car. My husband went back inside and asked for napkins, and when he mentioned he was cleaning up a spill in the car, they gave him a cloth towel, and then totally surprised up by remaking the hot chocolate for free since it had spilled. Maybe it’s wedding emotions, but I had tears in my eyes from the kindness of the employees. Thank you for a wonderful experience!"
