"Not sure if we caught them on a bad night, or if their struggles are a regular occurrence. They were out of several sides (or in some cases, key ingredients of some sides such that they couldn 't be prepared normally) but that wasn 't apparent until after waiting over 20 minutes in line to order food leading to frustration and hurried alternative selection. I ordered the Smokey Appleation burger it was a good burger (served with a mountain of tater tots) but far from spectacular. I went to get more BBQ sauce at the counter, and was told We don 't have BBQ sauce . After clarifying that I had just received a burger with BBQ sauce on it, I was then told oh, well we ran out . That same attitude was apparent in most of the staff not a particularly warm bunch of folks. Could have just been unfortunate timing on a busy night, but definitely a less than stellar experience."