"This restaraunt has a backyard behind my house. In the backyard, there is a lot of garbage and they're not in bags nor in the garbage bins but instead is on the ground. Because of that, there are a lot of rats and they're grey and medium sized. Plus, there are a lot of huge waterbugs, even the flying type and it smells in the backyard, too. The people working in the restaraunt don't even have any masks on. I called 311 and no one did anything. I can't open my window or the door to my backyard because this allows the insects and even the rats to get in my house. At night, you can hear the rats squeaking and screaming in the backyard."