"The food was OUTSTANDING. We ordered Mutter Paneer and Chicken Tikka Masala (along with Buttered Nan) and I was in heaven from the first bite ‘til the last, savoring the exquisitely artful blend of exotic flavors, delighted with each fragrant forkful. If you dine here, you’ll be treated to some of the finest Indian cuisine in the Greater Phoenix area. The service needs serious attention in order to bring it up to the level of the food. Our waiter seemed as though he’d never been trained in service, let alone supervised; when he finally delivered the bill to me covered with grease, it was a fitting finish to his long line of careless and clueless service faux pas. Fortunately, my elation over the quality of the food helped me look past his ineptitude. I would have brought this to the attention of the owner or manager, but there seemed to be no one over the waiter who had anything more than a “J.V.” (Junior Varsity) understanding of fine dining service. Also, there were numerous things broken in the restaurant (the booths are unusable; do not try sitting in them; the table have much better lighting anyway; and numerous items in the rest room were broken and unusable; this is a theme throughout this restaurant). The chef here is so excellent that I must stress that this restaurant is a culinary treasure for our community. If Chennai Chettinaad Palace brings in a front-of-house manager to train the waitstaff in proper service and attention to detail and brings the service here up to the same level as the outstanding food served at this restaurant, it could be one of the finest restaurants in North Phoenix. Please support this restaurant. You will be absolutely delighted by the outstanding quality of the cuisine served here. And I hope that the owners/managers will take action so that in the future we can also be delighted by the quality of the service experience as well."
