Open Face Sandwich
Aunt Emma's Pancake Resturant

Aunt Emma's Pancake Resturant

700 E St Chula Vista, CA 91910, United States

Coffee • American • Breakfast • Sandwiches


"Wow, was this place a disappointment. I never write reviews, but seeing this place rated 4.2 stars (as of 1/26/22), I could not stay quiet since it?s so misleading. First, parking sucks. There was no parking available in their parking lot and there is little to no parking available on the street, thus I assumed the food must be really good if the parking lot and street are so full. Was I wrong. When I entered, I was greeted and sat. It didn?t take long for me to order. Though I noticed someone ordered food after me but got their food first. I just attributed that to my food taking longer to cook. I ordered the bacon and eggs, with hash browns, wheat toast, and a coffee. A basic breakfast that would be the litmus test for my visit. First thing I noticed was the half and half they brought out was the little packet cups of half and half. This tells me a lot about a breakfast restaurant. If they skimp on the little things, they skimp on the big things. But that doesn?t always mean a restaurant with fresh half and half makes good food. Just one indicator of a restaurant?s quality. The coffee itself was terrible. Burnt, bland and warm. The overly processed half and half did not help. Then came the main dish. The bacon was some of the worst bacon I?ve been served in my life. It looks to have been sitting in a pan of grease for a while. As if they precook a bunch of bacon and let a pile sit and pick off of it per order to improve efficiency. It did not look fresh at all. Quality of bacon meat was evidently poor. Worse than Denny?s, even. See attached photo. I cannot attach video which shows more detail. I took one bite and became nauseous. I could not eat the rest. I ordered the eggs over medium but it was closer to over easy, but I didn?t mind. The hash browns were decent. The toast was basic. I was only given one packet of jam when requested which isn?t sufficient. Had to flag down a waitress to request more. The service was sub par. They weren?t rude. They just weren?t very attentive. They didn?t check on me. Never offered a refill on coffee or water (not that I really wanted more of the horrible coffee). Service was just not present. Still I?m not a jerk and tipped at least 15%. I normally tip 20%. This is supposed to be a mom and pop shop. Freshness and great service should separate it from the national chain, Denny?s, a few yards away but there was nothing that differentiated this place. I could have returned the food or ordered something else but all the indicators point to this place being one that lacks quality. There is nothing they can do today to change that. I wrote this thorough review with hope ownership/management can take feedback to change things for the better. Until then, I will not be returning."