Original Crust White Cheezy Pizza
Marco's Pizza

Marco's Pizza

2327 Jonesboro Rd, Hampton, United States

Pizza • Italian • American • North American


"Literally would give 0 stars if I could. The lack of professionalism within this establishment is ridiculous. They are nasty, rude, and just awful. Marcos used to be one my family 's favorite pizza places, because face it, it 's down right good. But, thelast few times I 've ordered from this location it 's been met with just a lack of everything. Food thrown together, so much sauceon a sub that the paper is soggy, certain requests such as no green peppers on the pizza are not honored, and then when you callto address these issues you 're met with hostility. Especially by the manager Maria. This woman is rude, she flat all calls hercustomers liars even though they bring the food back to the store, or she leaves her driver 's to handle her complaints. Tried toorder tonight online and wanted to pay with cash, but online doesn 't give you that option, so I called the store. Phoneconversation was awful from the start, employees talking to each other while trying to take my order, not listening when I 'mtrying to place the order, and then when my loyalty coupon was not working, I requested a manager to see if they could figure ofwhy the coupon wasn 't working. Maria was the manager and she left me on hold for over 10 mins. I had to hang up and call thestore to tell them to cancel my order that they were working on before placing me on hold. This location is horrible. Give yourMarco 's business to the location on Hwy 138 in Stockbridge, they are awesome."

Marco's Pizza 5076

Marco's Pizza 5076

3939 Fry Rd Ste A, Katy, TX 77449, United States

Pizza


"UPDATE 2/6/24: I do appreciate that the manager contacted me and I have received a coupon and some rewards points in compensation. Like I said below, Marco 's is the best pizza in the area in our opinion, and I look forward to ordering from them again soon. I 've adjusted my stars (and they did not request that I do so). Thank you, Marco 's! Marco 's, you 're the best pizza in the area, in my husband 's opinion. However, recently I have had major issues. It started with your new website, which did not allow me to retain my old points. I had to create a new account, which lost me however many points I had. So I was ordering from other pizza places, but my husband really prefers Marco 's. I created a new Marco 's account, and have ordered once using that login. Now, I try to login and I just get the spinny wheel of death. So I finally order as a guest because my husband wants Marco 's. Yesterday, I ordered a deluxe, minus the green peppers (I 've ordered reduced green peppers multiple times but always get way too many, so I took them off completely this time) but added black olives and doubled my mushrooms. The pizza was delivered promptly. The delivery person was nice, and deserves credit. But the pizza....it not only had such a boatload of black olives I had to pick many off, but also included GREEN OLIVES, which I can 't stand. Picture attached. If my husband didn 't love Marco 's, I 'd be ordering from elsewhere. It would also be nice to get credit for this order on my Marco 's points, but I won 't hold my breath. Fix your website, please."