"So the food isn’t as good as it used to be but that’s not the issue. we saw that they added a 20% tip for parties of TWO, but forgot about it by the time the bill came. The service was really bad that evening, and when they gave me the machine i noticed it had a suggested tip of three low percentages. I had a whole conversation with the waiter how he should tell the manager to get that fixed as they were suggesting really low tips and the staff was going to get screwed. i then bypassed the suggestion and left 20% (even though they didn’t deserve that but it has to be horrible for me to leave less). Another person brought me my receipt and didn’t say anything. It was clear that I gave them a 40% tip and they stayed silent. And I know they were hoping I wouldn’t notice? the few times I’ve left a tip that size, the staff always says “thank you”. Yes, i forgot. but when i specifically said to the waiter the machine was “broken” and should be fixed, and then left 20%, they should have reminded me that 20% was already added. Unethical at best."
